Additional Data Plan for TELUS Canada 【Applicable SIM Cards】 ・DHA-SIM-287 ・DHA-SIM-289 ・DHA-SIM-325 In the extension plan, any unused data or free call minutes from the current period cannot be carried over to the next period.
When ordering, you will need to fill in the following information for your current SIM card: ● SIM card number (number starting with 8912) ● "SIM card phone number . To ensure smooth Package addition/extension, please complete your order and payment at least 5 days before the end of your current plan.
■ Available Region Canada
■ Network Local (Non-Roaming)
■ Data Package/usage period 20GB/30 days | 1GB (please select)
■ Plan Type Data Network/Voice call (with phone number)
■ Phone/SMS function Available (unlimited use within Canada + unlimited use of international SMS)
■ Connection 5G/4G/LTE
■ Carrier Telus
■ Tethering Available
■ After Data Package is used up Data service ends (voice calls and SMS can be used until the last day)
【About the Product】
This product is an additional data plan for TELUS in Canada.
When ordering, you will need to enter the following information for your current SIM card: "SIM card number (number starting with 89)" "SIM card phone number"
To ensure smooth capacity addition/extension, please complete your order and payment at least 5 days before the end of your current plan.
【About extension of days】
The additional days will be extended from the end date of your current SIM card.
Any unused data or free call minutes from the current period cannot be carried over to the next period.
Shipping and delivery
【How to add data】
After purchase, the data plan will be added to your designated SIM card via the cloud.
Once the data has been successfully added, a "Data Addition Complete" email will be sent to your registered email address.
【Data addition schedule】 ■ Orders placed before 15:00 on weekdays will be added on the same day ■ Orders placed after 15:00 on weekdays and on weekends and holidays will be added sequentially from the next business day onwards
【Notes】
・Depending on the email service you use, you may not be able to receive the "Addition complete" email or it may be sorted into your "spam folder".
・If you are unable to receive the email, please set up your email to receive emails from the domain [@dhamobile.jp].
・If you are unsure of how to set up or if you are unable to receive the email, please contact the customer center.
About cancellations, returns, exchanges, and refunds
【About fees】
In the case of cancellation, exchange, or refund due to customer's convenience, a fee of 1,100 yen will be charged.
【About delivery】
Delivery is considered complete when the data has been added. Refunds, exchanges, and cancellations due to customer's convenience after delivery will not be accepted.
【About refunds】
- If the cancellation is due to our convenience, we will provide a full refund.
- Refunds due to customer's convenience will incur the same fee as above.
【Product Overview】
Additional Data Plan for TELUS Canada 【Applicable SIM Cards】 ・DHA-SIM-287 ・DHA-SIM-289 ・DHA-SIM-325 In the extension plan, any unused data or free call minutes from the current period cannot be carried over to the next period.
When ordering, you will need to fill in the following information for your current SIM card: ● SIM card number (number starting with 8912) ● "SIM card phone number . To ensure smooth Package addition/extension, please complete your order and payment at least 5 days before the end of your current plan.
■ Available Region Canada
■ Network Local (Non-Roaming)
■ Data Package/usage period 20GB/30 days | 1GB (please select)
■ Plan Type Data Network/Voice call (with phone number)
■ Phone/SMS function Available (unlimited use within Canada + unlimited use of international SMS)
■ Connection 5G/4G/LTE
■ Carrier Telus
■ Tethering Available
■ After Data Package is used up Data service ends (voice calls and SMS can be used until the last day)
