【Product Overview】
■ Available Region Guam / Saipan / Tinian / Rota
■ Network Local (Non-Roaming)
■ Data Capacity Unlimited
■ Usage Period 4 Days / 7 Days (Please select)
■ Plan Type Data / Voice Calls (with Phone Number)
■ Phone/SMS Function Available (Unlimited Calls + Unlimited SMS)
■ Connection 5G / 4G / LTE
■ Carrier IT＆E
■ Tethering Available
■ Top-up Not Available
■ Activation Application Required
※Activation application must be completed at least 2 days prior to travel, and eSIM setup must be completed after arrival at the destination.
■ Compatible Devices
SIM-free or SIM-unlocked Smartphones, Tablets, Wi-Fi Routers, 4G/LTE compatible PCs
■ Compatible Bands (Frequency Bands)
Guam
5G: n41
4G/LTE: Band 2 / 12 / 66
Saipan
5G: n2
4G/LTE: Band 2 / 5 / 12
■ SIM Sizes
3-in-1 (Standard / Micro / nano sizes)
■ Product Package
SIM Card / SIM Pin / Setup Guide (Japanese, English, Chinese)
【No Complicated Procedures Required】
No need for ID submission, contract procedures, or administrative fees.
【Easy Setup】
After inserting the SIM card, please follow the guide included in the package.
【Reliable & Comprehensive Support】
Support is available in Japanese / English / Chinese.
Feel free to contact the support center for any questions before purchase (plan selection, device compatibility check) or after purchase (setup instructions, usage guidance).
We also provide support in case of SIM troubles at your travel destination, so you can depart with peace of mind.
Please check before purchase
【About the Product】
This product is a physical SIM card.
Usage start deadline
Within 6 months of purchase
Please be sure to start using the service within the expiration date.
You will no longer be able to use the service after the expiration date.
Compatible devices
A SIM-unlocked or SIM-free device is Required.
Please be sure to check the compatibility of your device before ordering.
Usage procedure
1. Purchase of product
Purchase this product on our website.
2. Receive the product
The SIM card will be delivered to your registered address.
3. Apply for activation (at least 2 days before travel)
Follow the setup guide and enter the "activation code" into our application form to apply.
Once the application is complete, you will receive a completion notification within 24 hours to your registered email address.
4. Set up and start using on-site
After arriving at the destination, insert the SIM card into the device and follow the setup guide to start using the service.
[Note]
・Please apply for activation at least 2 days before travel, and set up the SIM card after arriving at the destination.
- When setting up the SIM, a stable Internet connection such as WiFi is Required.
Shipping and delivery
【Shipping Schedule】
■ Orders placed before 15:00 on weekdays will be shipped on the same day
■ Orders placed after 15:00 on weekdays and on weekends and holidays will be shipped on the next business day
The tracking number will be sent to you via email once the shipment is ready.
【About Shipping】
Orders are usually delivered via Yamato Transport "Nekopos".
【About Shipping Fees】
Free shipping anywhere in Japan
*If you prefer "Takkyubin" (courier service), a flat rate of 1,100 yen will be charged nationwide. (Free shipping for home delivery on orders over ¥5,500 including tax)
*For home delivery to Okinawa Prefecture and remote islands, an additional relay fee of ¥1,100 is Required (This fee is not covered by the free shipping offer)
*For the "Airport Post Office Pickup Service", a fee of ¥1,650 is charged.
【About international shipping】
Shipping fees for overseas delivery are as follows:
■ China, Korea, Taiwan, Hong Kong, Macau, Malaysia, Indonesia, Singapore, Thailand, Vietnam, Philippines
・EMS: ¥2,500
・ePacket: ¥1,650
■ Other countries (EMS only)
・EMS: ¥5,000
About cancellations, returns, exchanges, and refunds
【Handling Fees】
The following fees will be charged for cancellations, returns, exchanges, or refunds due to customer convenience.
■ Returns, Refunds, or Cancellations: 1,650 JPY
■ Product Exchanges: 1,100 JPY
*If the product has already been dispatched, additional shipping costs will be applied.
*Customers are responsible for all shipping costs incurred during returns or exchanges.
【About Delivery】
Delivery is considered complete at the time the period extension is finished. We cannot accept refunds, exchanges, or cancellations due to customer convenience after delivery.
【About Refunds】
・In the event of issues caused by our company, a full refund will be issued.
・For refunds due to customer convenience, the same fees as mentioned above will apply.
![[DHA SIM] Guam / Saipan | Unlimited | 4 Days / 7 Days | Local Phone Number Included | Unlimited Calls | Unlimited SMS | Prepaid SIM Card](http://store.dhamobile.jp/cdn/shop/files/DHA-SIM-374s.jpg?v=1774422850&width=1445)
![[DHA SIM] Guam / Saipan | Unlimited | 4 Days / 7 Days | Local Phone Number Included | Unlimited Calls | Unlimited SMS | Prepaid SIM Card](http://store.dhamobile.jp/cdn/shop/files/DHA-SIM-372s.jpg?v=1774422914&width=1445)