[Product overview]
■ Available areas: Mainland US/Hawaii
■ Network roaming
■ Data capacity 8GB
■ Usage period: 30 days
■ Plan type: Data communication/Voice call (with phone number)
■ Phone/SMS function available
3000 free voice minutes (incoming and outgoing calls within the US + outgoing calls to Hong Kong)
100 minutes of free voice calls (to China, Japan, South Korea, Taiwan, Australia, Vietnam, Indonesia, Singapore, Thailand, and Malaysia)
You can check your valid days and remaining data volume by dialing ##107#. Definition of a day: 01:00 to 25:00 Japan time (from 1:00 a.m. to 0:59 a.m. the next day)
■ Communication speed 5G/4G/LTE
■ Carrier: AT&T
■ Tethering available
■ Recharge not possible
■ No activation application required
■ Telephone number: After you arrive at your destination, insert the SIM card and you will receive your telephone number via SMS.
The phone number is a Hong Kong number. Please add "+852" before the 8-digit number displayed in the SMS.
*The phone number is a Hong Kong number, so it cannot be known in advance.
■ After data capacity is consumed , the speed is slowed down to a maximum of 128kbps
*During the usage period, you will connect to the Internet at a slow speed.
■ Compatible devices
eSIM-compatible SIM-free smartphones, tablets, WiFi routers, and 4G/LTE-compatible computers
■ Available bands (frequency bands)
4G/LTE：Band 2/ 4/5/12/17/30/66
■ Email attachments
・eSIM QR code ・Settings guide (Japanese, English, Chinese)
[No complicated procedures required]
There is no need to submit identification, go through contract procedures, or pay administrative fees.
[Easy setup]
After inserting the SIM card, follow the instructions on the packaging to set it up.
*Internet connection is required for setup.
[Safe and comprehensive support]
We provide support in Japanese, English and Chinese.
If you have any questions or concerns, such as pre-purchase advice (selecting a plan or checking compatible devices) or post-purchase support (guidance on how to set up and use), please feel free to contact our support center.
We will also provide support if you experience any SIM issues at your destination, so you can travel with peace of mind.
ご購入前にご確認ください
[About the product]
This is a digital product, no physical delivery.
[About sending eSIM]
■ After purchase, an "eSIM QR code" and "setting guide" will be sent to your registered email address.
■ Display the QR code on another device or print it out on paper and scan it.
■ When setting up an eSIM, you will need a stable Internet connection, such as via WiFi.
[About handling of eSIM QR code]
■ Once an eSIM QR code has been scanned, it cannot be rescanned or reused on another device.
■ Returns and refunds cannot be accepted after loading.
Please be aware of this in advance.
ご利用開始期限
Within 6 months of purchase
Please be sure to start using the service within the valid period.
It will no longer be available after the expiration date.
ご利用可能端末
■ An eSIM-compatible and SIM-unlocked or SIM-free device is required.
■ Most iPhones sold in mainland China, Hong Kong, and Macau do not support eSIM.
→ If you are using one of these devices, please purchase a SIM card.
Please be sure to check the compatibility of your device before placing your order.
ご利用の流れ
1. Product Order
Purchase this product on our website.
2. Receiving email
To your registered email address,
■ "eSIM QR code"
■ "Settings Guide"
will arrive.
3. Receive QR code
After completing the application, an "eSIM QR code" will be sent to the email address you entered within 24 hours.
4. Setting up and starting use locally
Once you arrive at your destination, scan the QR code and set up the eSIM to use it.
[Note]
- Please display the QR code on another device or print it out on paper.
・When setting up an eSIM, you will need a stable internet connection, such as via WiFi.
配送・送料について
[Shipping Method]
After purchase, the following will be sent to your registered email address:
■ eSIM QR code
■ Setting Guide
[Shipping Schedule]
■ Orders placed before 3:00 p.m. on weekdays will be shipped the same day.
■ Orders placed after 3:00 p.m. on weekdays and on weekends and holidays will be shipped sequentially from the next business day onwards.
[Note]
Depending on the email service you use, you may not be able to receive the email or it may be sorted into your spam folder.
・If you are unable to receive the email, please set up your email settings to receive emails from the domain [@dhamobile.jp].
・If you are unsure of how to set up or if you do not receive the email, please contact our customer center.
キャンセル・返品・交換・返金について
[Regarding fees]
For cancellations, exchanges, or refunds due to customer convenience, a handling fee of 1,100 yen will be charged.
[About delivery]
Delivery is complete when you receive the email with the eSIM QR code attached. We cannot accept refunds, exchanges, or cancellations due to customer reasons after delivery.
[About refunds]
If the reason is due to our circumstances, we will provide a full refund.
・Refunds due to customer reasons will incur the same fees as above.
![[DHA eSIM] Mainland US/Hawaii 8GB/30 days prepaid eSIM with free calls](http://store.dhamobile.jp/cdn/shop/files/DHA-SIM-217s_4d1cae0b-dc83-4fa6-b625-4ba7db283791.jpg?v=1751609499&width=1445)