【Product Overview】
■ Available Region Singapore
■ Network Roaming
■ Data Package Unlimited (Up to 2GB high speed/low speed up to 128kbps)
■ Usage period 3 days / 5 days / 7 days (Please select)
■ Plan Type Data Network
■ Phone/SMS function Unavailable
■ Connection 5G/4G/LTE
■ Carrier SingTEL
■ Tethering Available
■ Top-up Unavailable
■ Activation application Required
※Activation application must be submitted "at least 2 days prior to departure", and SIM settings must be completed "after arriving at the destination".
■ Compatible devices
SIM-free or unlocked smartphones, tablets, WiFi routers, 4G/LTE-compatible computers
■ Compatible Bands (Frequency Bands)
5G: Band n1/n79
4G/LTE: 3/7/8
■ Compatible SIM sizes
3-in-1 (compatible with standard/Micro/nano sizes)
■ Product packaging
SIM card/SIM pin/Settings guide (Japanese/English/Chinese)
【No complicated procedures Required】
No need to submit identification, sign contracts, or pay administrative fees.
【Easy setup】
After inserting the SIM card, follow the guide on the package to set it up.
【Reliable & Comprehensive Support】
We provide support in Japanese, English and Chinese.
Feel free to contact the support center for any questions before purchase (plan selection, device compatibility check) or after purchase (setup instructions, usage guidance).
We will also provide support if you experience SIM problems at your destination, so you can travel with peace of mind.
Please check before purchase
【About the Product】
This product is a physical SIM card.
Usage start deadline
Within 6 months of purchase
Please be sure to start using the service within the expiration date.
You will no longer be able to use the service after the expiration date.
Compatible devices
【About compatible devices】
A SIM-unlocked or SIM-free device is Required.
Please be sure to check the compatibility of your device before ordering.
Usage procedure
1. Purchase of product
Purchase this product on our website.
2. Receive the product
The SIM card will be delivered to your registered address.
3. Apply for activation (at least 2 days before travel)
Follow the setup guide and enter the "activation code" into our application form to apply.
Once the application is complete, you will receive a completion notification within 24 hours to your registered email address.
4. Set up and start using on-site
After arriving at the destination, insert the SIM card into the device and follow the setup guide to start using it.
[Note]
・Please apply for activation "at least 2 days before travel" and set up the SIM card "after arriving at the destination".
Shipping and delivery
【Shipping Schedule】
■ Orders placed before 15:00 on weekdays will be shipped on the same day
■ Orders placed after 15:00 on weekdays and on weekends and holidays will be shipped on the next business day
The tracking number will be sent to you via email once the shipment is ready.
【About Shipping】
Orders are usually delivered via Yamato Transport "Nekopos".
【About Shipping Fees】
Free shipping anywhere in Japan
*If you prefer "Takkyubin" (courier service), a flat rate of 1,100 yen will be charged nationwide. (Free shipping for home delivery on orders over ¥5,500 including tax)
*For home delivery to Okinawa Prefecture and remote islands, an additional relay fee of ¥1,100 is Required (This fee is not covered by the free shipping offer)
*For the "Airport Post Office Pickup Service", a fee of ¥1,650 is charged.
【About international shipping】
Shipping fees for overseas delivery are as follows:
■ China, Korea, Taiwan, Hong Kong, Macau, Malaysia, Indonesia, Singapore, Thailand, Vietnam, Philippines
・EMS: ¥2,500
・ePacket: ¥1,650
■ Other countries (EMS only)
・EMS: ¥5,000
About cancellations, returns, exchanges, and refunds
【About fees】
The following fees will be charged for cancellations, returns, exchanges, and refunds due to customer's convenience.
■ Before shipping: 1,100 yen
■ After shipping: 1,100 yen + shipping fee
【When returns are possible】
・Please contact the support center (support@nipponsim.jp) within 7 days of arrival only if the product is unopened.
・Returns are not possible after opening.
【About return shipping fees】
・In the case of initial defects, our store will cover the cost.
・In the case of customer's convenience, the customer will be responsible for the cost.
【About refunds】
・In the case of initial defects or due to our convenience, we will provide a full refund.
・The same fees as above will be charged for refunds due to customer's convenience.
