[Product overview]
■ Available areas: Japan
■ Network local (non-roaming)
■ Data capacity 20GB / 50GB / 100GB (please select)
■ Usage period: 365 days
■ Plan type: Data communication only
■ No phone/SMS function
*Voice calls via apps such as LINE calls are possible.
■ Communication speed 4G/LTE
■ Carrier M-AIR / Ntt Docomo
■ Tethering available
■ Recharge not possible
■ No activation application required
* Enabled when connected to a supported carrier.
■ After data usage, slow speed up to 32kbps
*During the usage period, you will connect to the Internet at a slow speed.
■ Compatible devices
eSIM-compatible SIM-free smartphones, tablets, WiFi routers, and 4G/LTE-compatible computers
*If you are using this product in Japan, please use it with a device that has the Technical Conformity Mark.
■ Available bands (frequency bands)
[Docomo line]
4G/LTE: Band 1/3/19/21/28/42
3G/W-CDMA: Band 1/6/19
■ Email attachments
eSIM QR code setting guide (Japanese, English, Chinese)
[No complicated procedures required]
There is no need to submit identification, go through contract procedures, or pay administrative fees.
[Easy setup]
Please follow the setup guide attached to the email you receive after your purchase .
*Internet connection is required for setup.
[Safe and comprehensive support]
We provide support in Japanese, English and Chinese.
If you have any questions or concerns, such as pre-purchase advice (selecting a plan or checking compatible devices) or post-purchase support (guidance on how to set up and use), please feel free to contact our support center.
ご購入前にご確認ください
[About the product]
The eSIM is a digital product, there is no physical delivery.
Mass retailers sell packaged products with the same model number.
[About sending eSIM]
■ After purchase, an "eSIM QR code" and "setting guide" will be sent to your registered email address.
■ Display the QR code on another device or print it out on paper and scan it.
■ When setting up an eSIM, you will need a stable Internet connection, such as via WiFi.
[About handling of eSIM QR code]
■ Once an eSIM QR code has been scanned, it cannot be rescanned or reused on another device.
■ Returns and refunds cannot be accepted after loading.
Please be aware of this in advance.
[About the usage period]
The start date of use (the date it is set) will be considered the "1st day."
For example, whether you set it for 9:00 a.m. or 11:00 p.m., the same day will be "Day 1."
On the last day of the usage period, the service can be used until 23:59 on that day.
ご利用開始期限
Within 6 months of purchase
Please be sure to start using the service within the valid period.
It will no longer be available after the expiration date.
ご利用可能端末
■ eSIM-compatible and SIM-unlocked or SIM-free smartphone, tablet, WiFi router, 4G/LTE-compatible computer
*If you are using this product in Japan, please use it with a device that has the Technical Conformity Mark.
■ Cannot be used on Rakuten smartphones (Rakuten BIG, HAND, mini, etc.).
■Most iPhones sold in mainland China, Hong Kong, and Macau do not support eSIM.
→ If you are using one of these devices, please purchase a SIM card.
Please be sure to check the compatibility of your device before placing your order.
ご利用の流れ
1. Product Order
Purchase this product on our website.
2. Receiving email
To your registered email address,
■ "eSIM QR code"
■ "Settings Guide"
will arrive.
3. Setting up and starting use
Scan the QR code and follow the setup guide to set up your eSIM.
[Note]
- Please display the QR code on another device or print it out on paper.
・When setting up an eSIM, you will need a stable internet connection, such as via WiFi.
配送・送料について
[Shipping Method]
After purchase, the following will be sent to your registered email address:
■ eSIM QR code
■ Setting Guide
[Shipping Schedule]
■ Orders placed before 3:00 p.m. on weekdays will be shipped the same day.
■ Orders placed after 3:00 p.m. on weekdays and on weekends and holidays will be shipped sequentially from the next business day onwards.
[Note]
Depending on the email service you use, you may not be able to receive the email or it may be sorted into your spam folder.
・If you are unable to receive the email, please set up your email settings to receive emails from the domain [@dhamobile.jp].
・If you are unsure of how to set up or if you do not receive the email, please contact our customer center.
キャンセル・返品・交換・返金について
[Regarding fees]
For cancellations, exchanges, or refunds due to customer convenience, a handling fee of 1,100 yen will be charged.
[About delivery]
Delivery is complete when you receive the email with the eSIM QR code attached. We cannot accept refunds, exchanges, or cancellations due to customer reasons after delivery.
[About refunds]
If the reason is due to our circumstances, we will provide a full refund.
・Refunds due to customer reasons will incur the same fees as above.
![[Nippon SIM] Prepaid eSIM for use in Japan, 365 days, select data capacity (20GB / 50GB / 100GB), Docomo line](http://store.dhamobile.jp/cdn/shop/files/DHA-SIM-366s_1a60120c-88f6-4bdc-8d0d-3acebbbd3767.jpg?v=1751609915&width=1445)
![[Nippon SIM] Prepaid eSIM for use in Japan, 365 days, select data capacity (20GB / 50GB / 100GB), Docomo line](http://store.dhamobile.jp/cdn/shop/files/DHA-SIM-367s_edc6ec67-169c-4137-82dc-c391c94eb5f4.jpg?v=1751609915&width=1445)
![[Nippon SIM] Prepaid eSIM for use in Japan, 365 days, select data capacity (20GB / 50GB / 100GB), Docomo line](http://store.dhamobile.jp/cdn/shop/files/DHA-SIM-368s_82d43505-502e-44b3-b74e-af749e886590.jpg?v=1751609915&width=1445)