[Product overview]
■ Available area Thailand
■ Network roaming
■ Data capacity 50GB
■ Usage period: 10 days
■ Plan type Data communication/receiving only phone number
■ Phone/SMS function available ( receiving only, cannot make calls)
*Voice calls via apps such as LINE calls are possible.
■ Communication speed 5G/4G/LTE
■ Carrier dtac
■ Tethering available
■ Recharge not possible
■ Activation application Not required (Issued immediately after purchase)
■ Telephone number Once you arrive in Thailand, you will receive an SMS with our telephone number.
You can check the phone number by dialing "1029#" and data usage by dialing "1011#".
■ Data service ends after data capacity is exhausted
■ Compatible devices
eSIM-compatible SIM-free smartphones, tablets, WiFi routers, and 4G/LTE-compatible computers
■ Available bands (frequency bands)
5G: Band 1/3/8/28/40/41
4G/LTE: Band 1/3
■ Email attachments
・eSIM QR code
・Setup guide (Japanese, English, Chinese)
[No complicated procedures required]
There is no need to submit identification, go through contract procedures, or pay administrative fees.
[Easy setup]
Please follow the setup guide attached to the email you receive after your purchase .
*Internet connection is required for setup.
[Safe and comprehensive support]
We provide support in Japanese, English and Chinese.
If you have any questions or concerns, such as pre-purchase advice (selecting a plan or checking compatible devices) or post-purchase support (guidance on how to set up and use), please feel free to contact our support center.
We will also provide support if you experience any SIM issues at your destination, so you can travel with peace of mind.
Please check before purchase
【About the Product】
This is a digital product. There is no physical delivery.
【About eSIM Delivery】
■ Within 1 minute of completing your purchase, the "eSIM QR Code" will be displayed on the "Thank You Page" on your screen. Additionally, the "eSIM QR Code" and "Setup Guide" will be sent to your registered email address.
*If you purchase multiple items, you will receive a separate email for each item. (e.g., if you purchase 3 items, you will receive 3 emails)
*Depending on your email service, you may not be able to receive emails, or they may be sorted into your "Spam folder."
【Handling the eSIM QR Code】
■ Once an eSIM QR Code has been scanned, it cannot be re-scanned or reused on another device.
Usage start deadline
Within 30 days after purchase
Please be sure to start using the service within the valid period.
It will no longer be available after the expiration date.
Compatible devices
■ An eSIM-compatible and SIM-unlocked or SIM-free device is required.
■ Most iPhones sold in mainland China, Hong Kong, and Macau do not support eSIM.
→ If you are using one of these devices, please purchase a SIM card.
Please be sure to check the compatibility of your device before placing your order.
Usage procedure
1. Product Purchase
Please purchase this product on this site.
Within 1 minute of completing your purchase, the "eSIM QR code" will be displayed on the "Thank You page" on your screen.
2. Receiving Email
The following contents will also be sent to your registered email address.
■ "eSIM QR code"
■ "Setup guide"
*Even if you close the Thank You page, you can still check the details from the email.
*If you purchase multiple items, you will receive a separate email for each one. (e.g., if you purchase 3 items, you will receive 3 emails)
3. Local Setup and Start of Use
After arriving at your destination, follow the setup guide to scan the QR code and set up the eSIM to start using it immediately.
【Notes】
・Please display the QR code on another device or print it on paper to scan. Alternatively, if it is displayed on your smartphone screen, you can also scan it by long-pressing the QR code.
・A stable internet connection, such as via WiFi, is required when setting up the eSIM.
Shipping and delivery
【Delivery Method】
■ Within 1 minute of completing your purchase, the "eSIM QR code" will be displayed on the "Thank You page" on your screen. Additionally, the "eSIM QR code" and "Setup guide" will be sent to your registered email address.
【Delivery Schedule】
Immediately upon completion of purchase
【Notes】
・If you purchase multiple items, you will receive a separate email for each one. (e.g., if you purchase 3 items, you will receive 3 emails)
・Depending on your email service, you may not be able to receive emails, or they may be sorted into your "Spam folder."
・If you do not receive the email, please adjust your settings to allow emails from the domain 【@dhamobile.jp】.
・If you are unsure of the setup method or if the email does not arrive, please contact our Customer Center.
About cancellations, returns, exchanges, and refunds
【Handling Fees】
The following fees will be charged for cancellations, returns, exchanges, or refunds due to customer convenience.
■ Returns, Refunds, or Cancellations: 1,650 JPY
■ Product Exchanges: 1,100 JPY
*If the product has already been dispatched, additional shipping costs will be applied.
*Customers are responsible for all shipping costs incurred during returns or exchanges.
【Delivery Policy】
Delivery shall be considered complete at the time the "eSIM QR code" is displayed on the Thank You page. Refunds, exchanges, or cancellations requested for customer convenience after delivery completion will not be accepted.
[About refunds]
If the reason is due to our circumstances, we will provide a full refund.
・Refunds due to customer reasons will incur the same fees as above.
![[DHA eSIM] Thailand 50GB/10 days prepaid eSIM with receiving phone number](http://store.dhamobile.jp/cdn/shop/files/DHA-SIM-244s_e8689cc5-044c-4703-9a3a-fd76e1371a6a.jpg?v=1778730784&width=1445)
